Bike sharing is an affordable, clean and simple way of getting around the city. It’s good for your health, your pocket, and our environment.
A bike sharing system is a network of bike stations located within a few blocks of each other throughout a community. Bike share members can unlock any of the specially designed bikes at any station and ride to any other station.
The cost to use bike share can be divided into two components: membership fees and usage fees.
Membership fees provide unlimited access to the system for the duration of the membership. We have 24 hour, monthly, and annual memberships for sale.
Usage fees are charged based on the length of each ride taken by a member. At Heartland Bike Share, the first hour is free and users are only charged for rides that exceed 60 minutes.
A B-card is a quick and easy way to check out a bike. It is a plastic card that contains an RFID chip associated with the cardholder’s account. When an active card is presented at a dock, the B-card will allow a member to check out a bike and associate the bike with the corresponding member. When a bike is returned, the B-cycle system updates the member’s account.
B-cards are not necessary to check out bikes. Members can also check out bikes using the BCycle App, or the credit card or phone number associated with their account at the kiosk.
B-cards are available for $5 when signing up for a Heartland Bike Share Pass. If purchased, your B-card will be mailed to you following registration.
If you opt to get a B-card, you can always check out a bike before it arrives by using the BCycle App, the phone number associated with your account, or the credit card you used to purchase the account at the kiosk.
For 24 hour or monthly memberships, a user’s credit card will be charged once or twice. The first charge occurs at the time of registration and covers membership fees. If a user accrues any usage fees during the time of their membership, a second charge for these fees will be processed after the membership period has expired.
For annual memberships, there will be an initial charge for the membership fees at the time of registration, and users will be charged monthly for any user fees accrued during that month. If applicable, a final usage fee will be charged following the end of the membership period.
Please see our Rates Page for more info on membership and usage fees.
Personal web pages remain “live” for three years after the lapse of membership.
If you’ve lost your B-card, email us at firstname.lastname@example.org or call customer service at 402-957-2453 immediately so we can prevent anyone else from using your card and potentially accruing charges you will be financially responsible for.
Replacements cards are available for $5, and you can continue to check out bikes using the BCycle App or by swiping the credit card associated with your account at a B-Cycle kiosk.
Call Customer Service at 402-957-2453 or contact us via our Contact Page
If a bike is damaged while in your possession, please return it to a station. If that is not possible, lock the bike and call our customer service line at 402-957-2453. Do not ride a bike that has been damaged.
Please note: members are financially liable for damages to bikes under their care. For more information, refer to our Terms and Conditions.
The dock beeps when a bike has been unlocked or when the bike has been returned.
When the bike is unlocked, the dock beeps continuously for thirty seconds, or until the bike is removed. The green light will also flash from the time the bike is unlocked until it is removed from the dock.
When a bike is returned and properly inserted into the dock, the dock will beep three times and the green light will blink in unison..
When checking out a bike, if the red “X” is lit on the dock, there is a problem with either the bike or the dock itself. Try a different dock!
If the orange “bad card” sign is lit, there is a problem with your membership. Please call 402-957-2453 and we can fix the issue.
Heartland Bike Share is open all your long! Our bikes are available whenever you need one.
Please note: if you are visiting a different city, hours may differ. See the website of the system you want to use for more details.
Live maps that show the number of available bikes and docks at each station can be found on the home page of this website and on the BCycle App. Each station has a map of the entire Heartland Bike Share system but may be out of date as sometimes stations move or are out of service, please see our live maps on our website or the BCycle App for the most up to date information.
How to use a Heartland Bike Share membership card
How to use a Heartland Bike Share membership card - Spanish